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PRIVACY POLICY

Bella Napoli values the transparency and security of information shared by our users. This Privacy Policy describes how we collect, use and protect personal data provided on our website, as provided for by the General Data Protection Law (LGPD - Law No. 13,709/2018) and the Internet Civil Rights Framework (Law No. 12,965/2014).

1. Data Collection

When browsing our website, we may collect the following personal data:

1.1. Data provided directly by the user:

Full name;

E-mail;

Phone number;

Full address (where applicable);

Payment details (for purchases or reservations).

1.2. Data collected automatically:

IP address;

Geolocation data;

Type of device and browser used;

Pages visited and time spent.

2. Use of Information

The data collected is used for the following purposes:

  • Processing orders and reservations;

  • Sending promotional communications, with consent;

  • Improving the user experience on the website;

  • Customer service;

  • Compliance with legal obligations.

3. Data Sharing

We do not share personal data with third parties except:

  • To comply with legal or judicial obligations;

  • With partners and service providers essential to our operations (e.g. payment processors), under a contract that guarantees confidentiality.

4. Protection of Information

We adopt appropriate security measures to protect user data against unauthorized access, loss, alteration or improper disclosure. These measures include:

  • Encryption of sensitive data;

  • Firewalls and network monitoring systems;

  • Restricted access to data by authorized professionals.

5. User Rights

As provided for in the LGPD, users have the following rights:

  • Access to your personal data;

  • Correction of incomplete, inaccurate or outdated data;

  • Request for deletion of data, except when necessary to comply with legal obligations;

  • Revocation of consent for data processing.

To exercise your rights, send an email to: privacidade@bellanapoli.com.br.

6. Cookies and Similar Technologies

We use cookies to improve user experience. You can set your browser to block cookies, but this may limit some site functionality.

7. Changes to the Privacy Policy

This policy may be updated periodically. We recommend that you check this page regularly to stay informed.

8. Contact

This Privacy Policy is effective as of January 27, 2025.

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